You can return the product within 14 days from the date of purchase, if it was not in use, retained the presentation, consumer properties, including all labels, labels, protective stickers, packaging, as well as a document confirming the fact and conditions of purchase of the specified product in our store.
If the Buyer refuses the Goods, the Buyer shall bear the Seller's expenses for delivery of the returned Goods from the Buyer.
If you have received goods of inadequate quality, it is necessary to send photos of the defect with a description of the damage to the goods by e-mail contact@snezhanamorgan.com to agree on the registration of the return of goods of inadequate quality.
When choosing delivery of the SDEK service, return throughout Russia is carried out to the PVZ points of the SDEK delivery service.
The cost of international delivery of the package with the goods that you would like to return is paid by the Buyer.
For more detailed instructions on how to return, please contact us by email contact@snezhanamorgan.com as well as by number +7 (911) 959-79-12